Operations. Protected. Every Shift.
Security guard management software with a real command centre
Secure Ops Guard is the white-label platform security agencies run on — live dispatch, NFC-verified guard tours, automated welfare checks and full workforce management in one system, from the control room to the guard's phone.
Guard and management workspaces run in your browser · ask about native rollout
Dispatch & CAD
A live operational picture of every site, every unit
A computer-aided dispatch console built for security operations: open calls, move units with real 10-codes, and watch response unfold on the map — with a retained timeline of recorded actions.
- Priority call queue — P1–P3 calls with automatic reference numbers, on-site or dropped-pin off-site locations.
- 10-code unit statuses — en route → on scene → cleared, with response and on-scene timing computed automatically.
- GPS-ranked assignment — the console suggests the closest eligible on-shift units, flagging anyone already on a call.
- Append-only timeline — recorded actions are retained in an append-only timeline for operational review.
- Evidence workflows — tag equipment, preserve camera footage and keep chain-of-custody from the call record.
Mobile NFC guard app
Guard tours with proof on every checkpoint
Guards tap NFC checkpoints with the phone they already carry. Every scan records the time, the tag, and the GPS position it happened from — validated against the checkpoint's real location.
- Tap-to-verify NFC scans — timestamp + tag identity + GPS distance validation on every checkpoint; QR and manual fallback included.
- Photo proof of presence — optional photo per checkpoint, attached to the patrol record your clients can see.
- Offline-first — scans queue on the device and sync in order when signal returns — basements and stairwells included.
- Anti-spoofing — mock-GPS detection flags faked locations, and tags are permanently write-locked against tampering.
- Shift-bound routes — guards only see routes for sites they are on shift at; every patrol threads into the daily log automatically.
Patrol capabilities depend on your device and agency configuration
Welfare check-ins
Lone-worker safety that never falls asleep
Set a welfare policy per site — interval, grace period, active hours — and the platform does the rest: prompting guards on duty, chasing missed checks, and escalating to a real dispatch call when it matters.
- Policy-driven prompts — automatic check-in requests to every guard on duty, on the schedule each site demands.
- Escalation ladder — missed check → grace window → supervisor alert → automatic priority-2 dispatch call.
- Distress = P1, instantly — a distress response raises a priority-1 response for staff to coordinate.
- Dispatcher welfare board — one screen showing who is due, who confirmed, and who needs eyes right now.
- One-tap for guards — confirm OK from the phone or the guard dashboard, with GPS attached to every response.
Workforce management
Scheduling to payroll, with compliance built in
A full WFM suite that understands security work: licences, certifications, ESA hours rules and geofenced sites are checked at the moment you assign — not discovered on the invoice.
- Compliance-gated scheduling — assignment checks licences, required certifications, double-booking, rest periods and time off.
- Availability & marketplace — guards submit availability, claim open shifts and trade — managers approve with one click.
- Geofenced clock-in — GPS-verified check-in/out at the site boundary, plus a PIN kiosk for shared tablets and phones.
- Timesheets & labour cost — worked hours, breaks and ESA 44-hour overtime computed automatically, with live weekly cost.
- Coverage heatmaps — see scheduled vs required coverage across every contract before the gap becomes a complaint.
The whole platform
Everything a security agency runs on
One login for operations, compliance, clients and payroll — no more spreadsheet scheduling, paper DARs and radio-only dispatch.
Guard profiles & compliance
Licences, certifications and training on file with expiry alerts before anyone becomes unassignable.
Incident & Use-of-Force reports
Structured reports with persons, police and EMS details — Use-of-Force review, evidence tracking and export preparation.
Daily logs
Shift logs that write themselves from patrols and events, then flow through review, distribution and lock.
Client portal, open shifts and basic pay exports
Give property managers a live, branded window into their sites: patrols with photos, reports and schedules.
Contracts & coverage
Model each client contract, pause and resume service, and compare required vs scheduled coverage per site.
Kiosk PIN clock-in
A geofenced punch-clock on a mounted tablet or QR link — guards clock in with a PIN, no personal phone needed.
Notification engine
Rule-based inbox alerts for cert expiries, incidents and missed patrols. External delivery requires configured and verified providers.
White-label branding
Your logo, colours, subdomain and a designed login page — clients and guards see your agency, not ours.
Analytics & reporting
Patrol compliance, response times, hours and cost — exportable for clients and payroll.
Enterprise-grade security
Row-level tenant isolation, TOTP two-factor auth, AES-256 field encryption and append-only audit trails.
Messaging & bulletins
Per-site feeds and company-wide announcements with pinned orders — guards acknowledge post orders in-app.
Equipment & evidence
Tag equipment to calls, preserve camera footage and maintain chain-of-custody on evidence.
Guard workspace on your phone
Your guards' phones, upgraded into patrol hardware
Guards can check shifts, record reports and respond to welfare checks from their phone browser. Native NFC, offline and background capabilities require a supported device and an accepted agency rollout.
Agency rollout is managed for you — book a demo and we’ll onboard your team
Getting started
From spreadsheet chaos to command centre in three steps
Book a walkthrough
A 30-minute live demo built around your sites, contracts and pain points — dispatch, patrols, welfare or all of it.
We provision your branded workspace
Your logo, colours and subdomain, with guards, sites and post orders imported. Roles and permissions ready on day one.
Go live in days, not months
Guards install the app from their store of choice, tap their first checkpoint, and your control room lights up.
Plans
Three tiers. Zero surprises.
Sized to your roster, with add-on modules as you grow. Choose the modules your team uses. Reports and safety work independently of Dispatch.
Core
For agencies replacing paper logs and spreadsheet schedules
- Guard profiles, licences & certification alerts
- Scheduling with compliance-gated assignment
- Geofenced GPS clock-in/out + PIN kiosk
- Daily logs, incidents, maintenance and Use-of-Force reports
- Welfare check-ins with escalation
- Client portal, open shifts and basic pay exports
Premium
For agencies running mobile patrol and 24/7 operations
- Everything in Core
- Live dispatch & CAD console with 10-codes
- NFC guard tours and guard workspace
- Open-shift marketplace, trades & callouts
- Timesheets, pay-run exports and customer invoicing
- Custom forms, checklists and notification controls
Enterprise
For larger deployments with tailored rollout and integration requirements
- Everything in Premium
- Agency branding and a coordinated rollout plan
- Custom domain, SSO and integration requirements scoped before purchase
- Deployment and integration requirements reviewed during onboarding
- Advanced capabilities enabled only after scoped acceptance
- Priority onboarding & support
Need a quote for a specific roster size? Talk to us — we'll price your exact configuration.
Is Secure Ops Guard white-label?
Does the guard mobile app work offline?
What hardware do NFC checkpoints need?
Is it built for Ontario security compliance?
Which devices are supported?
How is our data protected?
How does pricing work?
Contact us
See it live on your operation
Tell us about your sites and we'll walk you through the exact workflows your team would use — dispatching a call, running an NFC tour, catching a missed welfare check.
- 30 minutes, tailored to your use case
- Real product, not slides
- Straight answers on pricing and rollout
Prefer email? sales@secureopsguard.com